PLEASE NOTE DUE TO COVID-19 BELOW DELIVERY TIMES MAY BE LONGER. CUSTOMER ACCEPTS THEIR ORDER DELIVERY MAY BE DELAYED.
Our free shipping for products include 5 - 6 business days for processing and additional 14 - 18 business days transit time for delivery to customer address which may increase or decrease depending on the courier’s traffic in peak and off peak times and any other uncontrollable factors.
Customer accepts that order cant be cancelled once the order has shipped or is in the process of getting shipped.
In case delivery is delayed per above time scales, then customer should accept the delivery and contact us either for compensation for late delivery or to return the item back to us. It is solely Gardspo prerogative to decide what the compensation will be and customer agrees to accept this. If customer decides to return the item , then they should contact Gardspo for return authorisation and return address. In such case gardspo will pay not pay for return shipping cost, however Gardspo will not deduct shipping cost that it incurred in sending the item and customer will be issued full refund. However if the customer refuses to accept the late delivery from the courier then Gardspo will not to be liable to refund the customer as in such case the order will be deemed as return not received. Customer agrees to accept these terms.
Customer accepts that in case the item ordered is not available, we may send customer same product in different color or size which will be of same quality and price if not better. If customer refuses to accept the alternate product, customer as to return the item back to us using our return label at their own expense. Gardspo has the right to deduct or charge for the shipping cost incurred in sending the item to customer, from any refunds or replacement issued.